Funpilot Refund & Right-of-Withdrawal Policy
This policy explains your free trial, your right to withdraw from paid purchases on Funpilot, and our refund position. It supplements the Terms of Service and Subscription Terms. It applies to you as a consumer.
1. Your free trial
New users get 14 days of Premium for free. We do not ask for a card and do not charge you for the trial. You can stop at any time; when the trial ends, your account moves to the Free plan unless you choose to subscribe. Because the trial is free, there is nothing to refund.
2. Subscribing, and your 14-day full refund
You can subscribe to paid Premium at any time - during your trial or after it. If you subscribe and then change your mind, you can get a full refund within 14 days of your payment, for any reason. The simplest way is directly in the app: in your account's Subscription settings, choose "Request a full refund". If you prefer, you can instead tell us by email to support@funpilot.ai (or use the model form at the end of this page). Either way, we refund the whole amount - we do not split or pro-rate it - and end your paid access. This is how we honour your 14-day right of withdrawal as a consumer; we do not ask you to give up that right.
3. After the 14 days
After the 14-day window, Premium continues and renews automatically until you cancel. You can cancel at any time; cancellation takes effect at the end of the current paid period, and you keep Premium until then. We do not refund the remainder of a period already started, except where the law requires it.
4. Fair use
The free trial is available once per person, and the 14-day full refund is intended for genuinely trying the service. We may decline a refund where this is being misused - for example, repeatedly subscribing and requesting a refund to obtain Premium for free.
5. Name your price
A voluntary "name your price" payment ("tip") does not purchase any feature or benefit. Because it is a completed, voluntary payment, it is generally non-refundable, except where required by law or in case of an obvious error (for example a duplicate or clearly mistaken amount), in which case contact us at support@funpilot.ai.
6. Model withdrawal form
> To: Onyx Blue Digital GmbH, Tuchlauben 7A, 1010 Wien, Austria - support@funpilot.ai > I/We hereby give notice that I/We withdraw from my/our contract for the following service: __________ > Ordered on: __________ > Name: __________ > Address: __________ > Date: __________
