Funpilot Subscription Terms (Premium)
These Subscription Terms govern the paid Premium plan. They form part of, and are read together with, the Terms of Service. The seller is Onyx Blue Digital GmbH (Tuchlauben 7A, 1010 Wien, Austria; UID ATU83267019).
The Terms of Service continue to apply to your use of Funpilot, including the Free plan, your account, AI features, acceptable use, content, suspension, liability and dispute resolution.
If there is a conflict between these Subscription Terms and the Terms of Service on a subscription-specific issue, these Subscription Terms prevail. The Refund and Right-of-Withdrawal Policy applies to withdrawal and refund rights. The Privacy Policy explains how personal data is processed in connection with billing, payments and subscriptions.
Nothing in these Subscription Terms limits any mandatory consumer rights you may have under applicable law.
1. What Premium is
Funpilot offers a Free plan and a paid Premium plan. The Free plan remains a complete, usable app with a smaller allowance.
Premium gives you a larger weekly allowance of AI-buddy usage ("energy"). The features and limits of each plan are described in the Service and may change from time to time (see §7).
Unless stated otherwise in the Service:
- unused energy or usage units expire at the end of the relevant reset period;
- unused energy or usage units do not roll over to later periods;
- energy and usage units have no cash value;
- energy and usage units cannot be transferred to another user or account;
- Premium does not give unlimited use of the Service.
We may apply reasonable rate limits, fair-use limits, abuse-prevention limits and technical safeguards to protect the Service, prevent misuse, control excessive automated use, and ensure fair availability for other users. These limits may apply even if you have not used your full Premium allowance.
Premium features may depend on third-party services, AI vendors, technical capacity and legal requirements. We may modify, replace, add or remove specific features as described in Section 7.
2. Price and VAT
Premium costs EUR 12 per month including VAT, unless a different price or billing period is shown to you before you subscribe. VAT is included at the rate applicable to your country of residence or as otherwise required by law. The total price including VAT is shown at checkout before you confirm your subscription. An invoice is issued for each payment. All prices are shown in euros unless stated otherwise. Your payment provider, card issuer or bank may apply its own exchange rates, foreign transaction fees or other charges; these are not controlled by us. Price changes are governed by Section 7. A price change will not apply to your current paid billing period unless you expressly agree or unless mandatory law allows otherwise.
3. Seller and merchant of record, and payment
Onyx Blue Digital GmbH provides the Premium features and remains your contractual contact for the Funpilot Service itself.
Payments are processed through Stripe and its payment infrastructure. Depending on the checkout configuration, Stripe, Sold Through Link, LLC or another Stripe-related or payment-related entity may act as merchant of record for the payment transaction. This may include payment collection, VAT or other tax handling, invoices or receipts, chargebacks, refund processing and payment- or billing-related support.
The checkout page may therefore show Stripe, Sold Through Link, LLC or another payment-related entity as part of the payment process.
By subscribing, you authorise the charge to your chosen payment method for the initial billing period and for each renewal period until you cancel.
You must provide accurate and complete billing and payment information and keep it up to date. If your payment method fails, expires, is declined, or cannot be charged, we may ask you to update your payment method and may suspend or downgrade Premium until payment is completed.
We do not receive your full card number. Payment processing is handled by Stripe or the applicable payment provider under its own payment terms and privacy information, where applicable.
4. Billing, renewal, and cancellation
Premium is billed in advance for the chosen billing period.
A paid subscription is formed only when you complete the checkout process and confirm the subscription by using a button or similar function that clearly indicates that you are entering into an obligation to pay.
Premium renews automatically at the then-current price until you cancel. Before you subscribe, we will show you the price, applicable VAT, billing period, renewal terms, cancellation options and main Premium features and limits.
You can cancel Premium at any time in your account settings. If cancellation through account settings is not available due to a technical issue, you can contact support.
Cancellation takes effect at the end of the current paid billing period. You keep Premium until then and then move to the Free plan.
Unless mandatory law or the Refund and Right-of-Withdrawal Policy provides otherwise, cancellation does not result in a refund or pro-rated refund for the current paid billing period.
If a payment fails, we may retry the charge, ask you to update your payment method, suspend Premium, or move your account to the Free plan. You remain responsible for any amounts that have become due before cancellation or downgrade, unless mandatory law provides otherwise.
Deleting the app from your device does not cancel Premium. You must cancel through the cancellation method made available in the Service or by contacting support where applicable.
5. Right of withdrawal
As a consumer you have a 14-day right of withdrawal for a distance contract, including a Premium subscription. Your free trial is not charged. If you subscribe and change your mind, you can get a full refund within 14 days of your payment (we do not split or pro-rate it). See the Refund & Right-of-Withdrawal Policy for full details and fair-use limits.
Withdrawal and cancellation are different. Cancellation stops future renewal at the end of the current paid billing period. Withdrawal is your statutory right to undo a qualifying distance contract within the withdrawal period.
To the extent required by law, we also provide you with an easily accessible online withdrawal function.
6. Name your price
Separately from Premium, you may make a voluntary "name your price" payment ("tip") through Stripe.
A tip is entirely optional. It is not required to use the Service, does not create a subscription, does not buy Premium, does not increase your energy or usage allowance, and does not give you any additional features, priority access or other benefit.
Tips are processed through Stripe or the applicable payment provider. Our refund position for tips is set out in our Refund and Right-of-Withdrawal Policy. Tips are generally non-refundable, except where mandatory law requires otherwise or where we decide otherwise in our discretion.
7. Changes to plans and price
We may change the features, limits, usage allowances, energy rules, technical restrictions, billing periods or price of the Free plan or Premium plan from time to time.
Changes may be made, for example, to reflect new features, changes in AI or infrastructure costs, third-party vendor changes, security needs, legal requirements, misuse prevention, technical stability, or changes to our business model.
If a change materially affects your Premium subscription, we will notify you in advance and ask you to accept the updated Subscription Terms, where required by law.
Where a material change requires acceptance of updated Subscription Terms and you do not accept them, your Premium access may continue under the previous terms until the end of your current paid billing period. After that, Premium may not renew unless you accept the updated terms. Your account may then move to the Free plan or be placed on hold as described in the Terms of Service.
We may make non-material changes, technical changes, security updates, feature improvements, vendor changes, or changes required by law without asking for separate acceptance, provided your mandatory consumer rights remain unaffected.
8. Contact
Onyx Blue Digital GmbH, Tuchlauben 7A, 1010 Wien, Austria - support@funpilot.ai.
You can contact us at this email address for questions about the Funpilot Service, Premium features, technical problems, cancellation issues, withdrawal requests and general subscription support.
Payment, billing, VAT, invoice or receipt, chargeback and refund-processing matters may be handled by Stripe, Sold Through Link, LLC or another payment-related entity shown during checkout or in your payment documentation. Where a payment-related request is handled by the payment provider or merchant of record, we may direct you to the relevant payment support process or coordinate with the payment provider where appropriate.